I really did not want to have to write this review like this... I bought some micro links several weeks ago and spent a decent amount of money in hopes that the quality would be worth it. Unfortunately when the hair arrived I discovered at the hairdressers that the tips were unravelling with incompatible uneven shapes and extreme shedding. We put aside the unusable ones and I recorded videos and photos to send back to TAMBG for resolution.
After some back and forth they agreed to have me send the defected links back for replacement, however the replacements never made it back to me and there’s been no progress following up my enquiries about missing delivery. This is so disheartening as a first time experience and the tips I managed to have installed have been shedding so much that I have to hover my whole whole everyday (including my bed!) just to manage the situation.
The hair is nice enough, though the product itself if poorly designed and not fit for sale. I would discourage anyone tempted to purchase this until they rethink/improve their design process, not wanting anyone else to suffer as I am.
I feel shortchanged, robbed and taken advantage of after paying for something defected, wasting time trying to get a resolution and just not being valued as a human. I sincerely wish they reconsider their approach as I want to champion black businesses like these, and hope their promises and intentions live up to expectations.