How do you wash the clip ins?
Make sure you wash the clip ins immediately after they arrive. It's best to wash them in two sections so it's a faster process rather than washing them individually. Also, make sure you wash them in a downwards direction and not rubbing them together otherwise they could tangle. It is important you wash the actual clips itself as they are likely to be the dirtiest because it's been in your hair.
How many bundles of Clip Ins should I get?
Each set comes with one bundle equating to 100g in total. This could be enough if your hair is very full and the clip ins you are after reaches the same length as your natural hair. However, for most people, we always recommend you go for at least two bundles equating to 200g for a full look particularly if you are lacking volume. Just add two bundles to your cart!
How many Clip ins come in a bundle?
Each bundle comes with 1 x 5 clips, 1x 4 clips, 1 x 3 clips, 2 x 2 clips.
Can I sleep with the clip ins on?
Yes, you can, however, we recommend you take it out before going to bed to extend the lifespan of the hair. If you chose to sleep with them, make sure you put your hair in a protective style and wrap your hair with a silk-based headscarf. Also, be sure to ungrip the clips in tender areas of your head to avoid tugging. Please check our maintenance page for tips on ensuring long lasting hair extensions.
What Texture should I get?
- This texture is perfect for type 3A-3B hair types. The curls are full, bouncy and soft. It's also our most loose curl pattern and requires the least maintenance. This curl pattern is our most versatile texture. Kinky straight
(less)- Best for chemically treated, relaxed or permed hair. Also great for a straight blow out Afro hair. Kinky Curls
(medium)- This texture is perfect for a woman with type 3c-4a hair. The curls are looser than the coarse but perfect for manipulating into different styles. Kinky Coarse
(more)- The curls are tight and suitable for 4a-4c hair types. This hair requires the most maintenance and mimics Afro textured hair when brushed out.
Don't worry if your hair doesn't match the clip ins precisely because you can use heat tools or twist outs to match your hair perfectly.
Please purchase our hair samples if you are unsure of which curl pattern will blend with your hair best.
How long does Microlinks Last for?
It can last for 4-6 weeks before it needs to be retightened.
How long does it take to install Microlinks?
It should take 2-3hrs depending on the stylist.
Do the micro rings come in the package for microlinks?
Unfortunately, we do not provide the micro rings in the package. This can be purchase separately.
Wig Hat & Headband Wig
What size is the wig hat?
The wig hat comes in one size. The hat is made out of a material that stretches which means it fits all head shapes and sizes.
Are the Wig Hat and Headband Wig made from human hair?
Yes, it's 100 % human hair. You can straighten and curl the hair. Although we do not recommend doing such with our kinky coarse texture as you can permanently destroy the curl pattern.
What size is the headband wig?
The headband wigs come in one size. It can be easily adjusted to fit your head size.
How many bundles do I need?
For most people, we always recommend you go for at least two bundles equating to 200g for a full look.
For 14" & 16" we recommended one bundle equating to 100g to get a natural fullness. This could be enough if your hair is lacking volume and the clip ins you are after reaches the same length as your natural hair. For lengths 18’’ or more we recommend using two bundles for a natural fullness or three bundles for maximum fullness.
For most people, we always recommend you go for at least two bundles equating to 200g for a full look- particularly if you are lacking volume.
For 14" & 16" we recommended two bundles equating to 200g to get a natural fullness For lengths 18" or more we recommend using two bundles for a natural fullness or three bundles for maximum fullnessWhat.
We recommend a minimum of two bundles equating to 200itips for a full head of hair. This applies to all hair lengths, however If you have thin hair or hair loss for lengths over 18" we recommend using three bundles equating to 300g.
How much hair comes in a bundle?
Microlinks comes with one bundle equating to 100 itips equating to 100g
Weft and Clip-ins comes with one bundle equating to 100g
Are the hair sold on this website Human or synthetic hair?
We specialise in the selling the highest quality, 100% natural human textured hair extensions that are designed to blend well with African, Caribbean and mixed natural hair types.
When are you restocking your items?
We currently restock every 2 months. Please contact firstname.lastname@example.org for an accurate date. If you can wait for an item to be restocked please request for a custom order, there will be additional fees applied.
I want an item that is not in stock or we don’t have on the website?
Email email@example.com to make a ‘Custom order’. State the texture, length and style you would like and quote will be sent to you.
How many bundles should I get?
If your natural hair is closer to the length you are ordering or you like your hair to have a natural thickness, then the shorter length would be more suitable.
14"-16" 1-2 bundles
16"-18"- 2 bundles
20-22"- 2-3 bundles
How often should I wash the hair?
It depends on how often you wear the hair. If you wear it every day then you should wash it once every week. If you wear it less than that then every two weeks is fine. Do not leave dirt to pile up once you notice it's getting dirty wash it! Please check our maintenance page for tips on ensuring long lasting hair extensions.
Which products can I use with this hair?
Our hair is very low maintenance so we don't suggest you add too many products on it. It is recommended you only use a minimal amount of natural hair oil so the hair doesn't become greasy and weigh down. Also, it is best to apply a product to the hair once the hair is damp. Just as you use products for your natural hair, you can use the same to apply onto the hair. It is good to also deep condition the hair once every month to keep the softness. Please check our maintenance page for tips on ensuring long lasting hair extensions.
Can I dye or put heat to the hair?
Yes, you can, it's 100 % human hair. It's fine to straighten and curl the hair. Although we do not recommend doing such with our kinky coarse texture as you can permanently destroy the curl pattern. The hair takes bleach very well, however, improper care can cause the hair to weaken and change its curl pattern. Dying the hair will not cause injury to the hair. If you must change the colour, please seek professional assistance. Please note, just like any hair, too much manipulation from its original state can cause damage.
How long do they last?
Our hair can last anywhere between 6 months and a year with regular use and correct maintenance. Our hair can last longer if worn less often.
We recommend you purchase a weft sealer to keep shedding at a minimal. Please check our maintenance page for tips on ensuring long lasting hair extensions.
Do you sell coloured hair?
We provide a colour service where you can purchase the desire hair and add the colour service to the order before purchasing. Also we cannot guarantee an exact colour match unless we see your hair in real life or you provide us with your exact colour code because images can sometimes alter colours but we will try our best to match your colour as close as possible. Colour can be hard to get precisely right. Please check our colour service page for further details and to add this service.
How long do I have wait for this service?
This service will extend your order by up to 3 weeks.
What products can I use when coloring the hair extensions?
We recommend using professional dye only (not box dyes) or if you're inexperienced, selecting our colour service which will coloured by our professional stylist.
To go darker:
Mix together the colour of your choice from the brand 'Maxima' in their professional colour dye range with a creme peroxide 1.5% 5 volume (from Sally's). Apply it on the hair and leave for 30 minutes. Rinse. Deep condition and then apply a maintenance product of your choice on top. Please follow the instruction on the product's packaging to ensure you get the right result.
To go lighter:
We recommend selecting our colour service and allowing our professional stylist to colour the hair on your behalf. If you are going one or two shades lighter and feel confident colouring yourself then you can follow the steps above in the "to go darker" section but instead using a creme peroxide 3% 10 volume. Please use our colour service if you are not a confident colourist as damage can be easily caused when going lighter without professional support.
60-days Quality Warranty
What is your 60-days quality warranty about?
The 60-days quality warranty is put in place in the unfortunate case that within the first 60-days of receiving the hair you notice that the hair is damaged. Hair that has been coloured, dyed or bleached is exempt from this policy as we cannot take responsibility for colour damaged hair.
How do I claim the 60-days quality warranty?
In the event that you notice that the hair is damaged within the first 60-days of receiving it due to no fault of your own. Please start by sending us an email to firstname.lastname@example.org with images of the damaged item. We will advise whether the item can be rectified and access whether the damage was indeed our fault. In the rare instance it was our fault, we would ask that you send your item back to us. Once your Item is received and inspected, we will then proceed to offer you an exchange or a full refund. This policy lasts 2 months after your purchase.
If 60 days have gone by since your item was delivered, unfortunately, we can’t offer you an exchange or a refund.
Payments & Delivery
Why is my payment not going through?
- You may need to contact your bank to accept international online payments.
- Is your security code correct (The three digit code on the back of the card)
- Is the card yours? If not you need to ship to the card owners address and name.
Note: If you have just moved. It can take a few days for your bank records to reflect this
Any further questions please contact us.
Do you do same day or next day delivery?
UK - We do both. You can come and collect it at the store or order via next delivery.
To All My Black Girls LTD,
UNIT 18 Legacy house,
Hanworth Trading Estate,
Hampton Road West,
Worldwide - We provide express shipping. Please check our delivery page for further details.
Do I have to pay for custom fees if I order from Europe?
Due Brexit all shipment to Europe will incur an additional fee which will be no more than 10euro as we cover the rest.